Terms & Conditions

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them.

  1. Legal identity

1.1 The site is owned and operated by Rosemary Gurung, Sole Trader and proprietor of Maya of Glastonbury.

1.2 Our registered address is 17a Market Place, Glastonbury, Somerset, BA6 9HL

  1. Products

2.1 We do our best to portray colours accurately, however slight variations may occur.

2.2 All measurements stated are approximate and are quoted in good faith to assist with purchasing decisions.

2.3 All items advertised on this website are subject to availability

2.4 Where appropriate, you may be required to select the required size, version, colour, number and other features of the goods that you are purchasing.

2.5 We neither represent nor warrant that goods will be available.  Stock indications are not usually provided on the website. If provided, stock indication may not take into account sales that have taken place during your visit to the website.

  1. Prices

3.1 Maya of Glastonbury makes every effort to publish correct prices for its products but on occasion we may make a mistake so reserve the right to correct pricing information without notice or to cancel any orders where the incorrect price has been applied.  We will inform you if your order has been cancelled for this reason. All pricing information is reviewed and updated regularly.

3.2 It may be necessary to change prices either up or down, from time to time and the website will be updated.  Any price changes will be confirmed to you at the time of ordering.

  1. Payment

4.1 Payment is processed using either Paypal or Stripe.

4.2 We accept the following methods of payment (you do not need to have a paypal account): Paypal, MasterCard, Visa, Maestro, American Exress.

4.3 Maya of Glastonbury do not store any credit card details on our own servers. All details are gathered by either Paypal or Stripe and details are stored according to their terms and conditions. 

  1. Cancellation of purchased items

5.1 You are entitled to cancel your contract but you must act within 7 days of receipt of the goods.

5.2 If you wish to cancel your order please email info@mayaofglastonbury.co.uk.

  1. Returns & Exchanges

6.1 If there is a problem with your purchase we will offer an exchange or refund. We cannot exchange or refund any items which have been personalised or altered in any way.

6.2 Please visit our Delivery and Returns page for more information.

  1. Delivery

7.1 Our standard delivery charge is £2.99 for UK mainland delivery.

7.2 For delivery within Europe we charge a flat rate of £5.99 and for the rest of the world we charge £14.99.

7.3 We send all deliveries using second class post, or standard international delivery, unless otherwise requested prior to orders being sent.

  1. Copyright, image rights and intellectual property rights

8.1 Maya of Glastonbury owns all copyright, image rights and intellectual property rights for this website and any use of their images from the website or other media must not be used without the prior permission of Maya of Glastonbury.  You may not re-post, modify or distribute anything on this website for any purpose.

  1. Promotions and Offers

9.1 We may run offers, sales or promotions either via our website and/or Facebook, which adhere to the following guidelines:

9.1.1 Offers are not transferable and offer end dates apply, they cannot be applied to items already purchased whether full price or sale item.

9.1.2 Maya of Glastonbury reserve the right to amend any offers at our discretion and without prior notice.

9.1.3 Offers cannot be used in conjunction with any other promotion either via email, internet or product offer.

9.1.4 Offers are at Maya of Glastonbury’s sole discretion and are subject to variation or withdrawal without notice.

9.2 Sale items are subject to availability at time of order and an online price includes a discount and is not valid in conjunction with any other offer

  1. Liability disclaimer

10.1 Maya of Glastonbury’s total liability for any claim howsoever shall not exceed the price of the goods supplied by Maya of Glastonbury to the customer.

10.2 Maya of Glastonbury shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon Maya of Glastonbury by statute.

10.3 Maya of Glastonbury cannot accept any liability for a failure to comply with instructions specifically stated on the website or the product purchased.

10.4 Maya of Glastonbury does not limit in any way our liability for death or personal injury caused by our negligence or willful misconduct.

10.5 By law, you also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

10.6 Maya of Glastonbury shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website

10.7 Maya of Glastonbury checks the accuracy of the information on this website. However, Maya of Glastonbury does not warrant that such information will be error free and the user acknowledges that information and products advertised on this website may include inaccuracies and typographical errors. If the goods do not on receipt by you substantially meet the description on this website, you are entitled to reject the goods and return them to us

11. Website

11.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

12. Data protection and privacy policy

12.1 We are committed to protecting your privacy. We only use the information we collect in accordance with the Data Protection Act 1998.

12.2 The type of information we collect includes: your name, address, telephone number, email address, credit card and debit card details for the sole purpose of processing your order and giving you the best possible service.

12.3 We do not store credit card details on this website, nor do we share customer details with any third parties.

12.4 Please see our Privacy Policy for more details on the new GDPR legislation coming into force in May 2018

13. Jurisdiction

13.1 These Terms and Conditions and the relationship between you and Maya of Glastonbury shall be governed by and construed in accordance with the Law of England and Wales and Garden and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

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